
Maitrise Technologique has developed a universal highway emergency call response system.
It handles calls from Emergency Call Networks (ECN) over copper or fibre-optic cables and over the telephone network from a mobile phone or specialist device.
This system provides network management and administration using ECN trunks (our PIRAU product) from one or more operator response stations (our IHM 921 product).
It includes advanced event log functions linked in with the telephone network so that the operator can contact an individual directly from his workstation.
The typical architecture can network 50 response stations and 50 ECN hubs together on an IP network.
Configuration and processing data may be stored in a centralised database on a central server (optional). This is not essential for call handling, which is guaranteed, even if the server becomes unavailable.

Telephone network back-up guarantees call routing from the PIRAU
The whole system can be fully configured by the system administrator.
MAITRISE TECHNOLOGIQUE offers a detailed training programme which gives its customers complete autonomy.
Additional technical assistance may be offered to complement the network operator’s maintenance systems
Download the road and motorway universal emergency call response system brochure.
For more information related to emergency call response systems, contact Maitrise Technologique!